At Maht Ayurveda Pvt Ltd, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a flexible return and refund policy.
Eligibility for Returns:
- Products must be unused, unopened, and in their original packaging.
- Returns must be initiated within 7 days of receiving your order.
Non-Returnable Items:
- Products that have been opened or used.
- Products purchased during sales or promotions.
Return Process:
- Contact our customer service team at [your email address] to initiate a return.
- We will provide you with a return authorization and instructions for returning the product.
- Once we receive the returned product, we will inspect it to ensure it meets the return criteria.
Refunds:
- If the return is approved, we will process your refund within 7-10 business days.
- Refunds will be issued to the original payment method used during the purchase.
- Shipping charges are non-refundable.
Exchanges: If you received a damaged or defective product, please contact us immediately. We will arrange for a replacement or refund at no additional cost to you.
Cancellations: Orders can be canceled before they are shipped. Once an order has been shipped, it cannot be canceled and must go through the return process.